Name: Prisoncall Australia
Price range: $$

Question 1

Why are prison calls so expensive in Australia?

Accepted Answer

Prison phone systems in Victoria and NSW are run by private companies under government contracts, charging rates far above standard community costs. In Victoria, a 12-minute call to a mobile can cost up to $7. Prisoncall fixes this by giving families a local landline number closest to the prison, so the inmate pays only the cheap local rate on every call.

Question 2

How much does a prison call cost in Victoria without Prisoncall?

Accepted Answer

Without Prisoncall, a 12-minute call from a Victorian prison to a mobile number can cost up to $7, charged to the inmate's prison phone account. With a Prisoncall local landline number, the inmate pays only the cheap local call rate on every call.

Question 3

How does Prisoncall make prison calls cheaper?

Accepted Answer

Prisoncall gives you a local landline number geographically closest to your loved one's prison. When the inmate calls this number, the prison charges them the cheap local rate instead of the expensive mobile rate. The call forwards automatically to your mobile. You pay one flat fee per plan. They save on every call.

Question 4

How much can I save with Prisoncall?

Accepted Answer

Most customers switching to Prisoncall were spending over $500 per month on prison phone top-ups. With Prisoncall, customers save more than 70% on average. One flat fee, unlimited minutes, no credits, no top-ups.

Question 5

How quickly can I start receiving cheap prison calls?

Accepted Answer

Your Prisoncall number is ready within minutes of subscribing. Share it with your loved one, they register it at the prison, and most prisons complete registration within 4 to 7 days.

Question 6

Does Prisoncall work for all prisons in Victoria and NSW?

Accepted Answer

Yes. Prisoncall covers all correctional facilities in Victoria and New South Wales. Every number is a genuine Telstra-registered local landline, fully approved by Australian correctional facilities. Zero risk of call rejection.

Question 7

Are there contracts or hidden fees with Prisoncall?

Accepted Answer

No contracts, no hidden fees, no per-minute charges. Choose from Weekly, Fortnightly, Monthly or Quarterly plans. One flat fee, unlimited minutes, cancel any time.

Question 8

What happens if my loved one is transferred to another prison?

Accepted Answer

Log in to My Prisoncall and request a prison change. We assign a new number closest to the new prison, free of charge. Your old number stays active for 15 days so no calls are missed.

Cheaper Prison Calls for All VIC Prisons.

All Victorian Prisons covered by Prisoncall

Barwon Prison

Beechworth Correctional Centre

Dame Phyllis Frost Centre (DPFC)

Fulham Correctional Centre

Hopkins Correctional Centre

Langi Kal Kal Prison

Loddon Prison / Middleton Prison

Marngoneet Correctional Centre

Melbourne Assessment Prison (MAP)

Metropolitan Remand Centre (MRC)

Port Phillip Prison

Ravenhall Correctional Centre

Tarrengower Prison

Western Plains Correctional Centre (WPCC)