Local number. Straight to your mobile. Ready in minutes.
Unlimited minutes
No top-ups
Cancel anytime
One flat fee
Exclusively for VIC & NSW Prisons
100% Prison-Approved Number Guarantee
99.9% Uptime and Call Quality Guarantee
Talk more without credit top-ups
Most families using other engine number services are paying per minute or dealing with apps that drop calls. One flat fee covers everything with Prisoncall. No more watching credits disappear mid-conversation.
Save more every month
Talk as long as you need, as often as you like. No per-minute charges, no credit limits, no counting down the seconds. Just real conversations, covered.
Unlimited times a day
Prisoncall engine numbers are geographically closest to your loved one's prison. That is what makes the rate the lowest possible. Not just any local number, but the right local number for their specific prison.
100% approved by Australian prisons
Every Prisoncall number is a genuine Telstra-registered local landline, verified by Australian correctional facilities. Registers once. Works every time.
Please select a prison from the list to continue.
It doesn't take long after you sign up to go from setup to savings.
Once you complete your order, your Prisoncall engine number is created and sent to you by email and SMS. Your number is ready within minutes. No app is needed. Calls come straight to your mobile just like any normal phone call. No hidden steps, no complicated setup. Just pick the plan that suits your family and you are done.
Your dedicated engine number is the local landline geographically closest to your loved one's prison. That is exactly what makes every call charge the cheapest local rate, not just any local number, but the right one for their specific prison. Prisoncall engine numbers are exclusively for VIC and NSW prisons.
Share your Prisoncall number with your loved one so they can register it with the prison. One simple step that unlocks cheaper, more reliable prison calls. Most prisons complete registration within 4 to 7 days. Once approved, calls come straight to your mobile.
Cheaper prison calls start coming through from your loved one. Every call costs less now. Your loved one gets charged the lowest landline rate, and you don't get charged per minute like other providers. Just one flat fee per plan. Talk as many times as you like. No more stress about topping up credit for minutes. We give you unlimited minutes.
Finally affordable
I was putting $100 a fortnight into my son's phone account and it ran out in days. Now I pay one flat fee and we talk every day. I wish I had found this years ago.
Karen, M.
Saves us hundreds
My partner was spending nearly $7 for 12 minutes calling my mobile. Prisoncall cut that right down. Now calls cost him almost nothing and I get them straight on my mobile.
Danny, R.
Simple and it just works
Set it up in minutes, number was active the same day. My dad registered it at the prison and within a week he was calling me every day. Never had a call rejected.
Lisa, T.
A prison engine number is a local landline phone number geographically closest to an Australian prison, which inmates can call at the cheap local rate instead of the expensive mobile rate. The name comes from a company called Engin that originally provided these numbers years ago. The company no longer exists but the term stuck with Australian prison families. When your loved one calls a prison engine number, the call is automatically forwarded to your mobile so you answer it just like any normal call. No app, no internet, no complicated setup required.
A Prisoncall engine number is a genuine Telstra-registered local landline that is geographically closest to your loved one's prison. When your loved one calls the number from prison, the prison phone system charges them the cheap local call rate, not the expensive mobile or long-distance rate. The call is then automatically forwarded to your mobile. You answer it like any other call. No app required, no internet connection needed, no QR codes to scan.
No app is required with Prisoncall. Most other engine number providers require you to download and maintain a 3CX app on your phone to receive calls. With Prisoncall, your engine number forwards directly to your mobile number, so calls come through just like any normal phone call. No app to install, no internet connection required, no risk of missing a call because an app was not running in the background.
Once you subscribe, your dedicated Prisoncall engine number is ready within minutes. You will receive your number by SMS and email immediately after your order is complete. You will then need to share the number with your loved one so they can register it with the prison. Most prisons complete registration within 4 to 7 days. Once approved, calls from your loved one will start coming straight through to your mobile.
Prisoncall currently covers all correctional facilities in Victoria and New South Wales. Every Prisoncall engine number is a genuine Telstra-registered local landline, geographically closest to your loved one's prison, fully verified and approved by Australian correctional facilities. This means cheaper calls for your loved one and zero risk of call rejection. Safe, secure, and built specifically for Australian families.
There are no contracts, no hidden fees, and no per-minute charges with Prisoncall. You choose your plan, pay one flat fee, and receive unlimited minutes. You can cancel any time with no exit fees and no penalties. What you see is what you pay, every single renewal.
Most of our customers choose to keep their existing Prisoncall number after a transfer. It's convenient and ensures their loved one can still reach them from the new prison while they get settled. The cost may be slightly higher if the new prison is in a different exchange area, but many customers prefer continuity while their loved one finds their feet. If call costs increase significantly at the new prison, we'll provide you with a new number matched to the new prison's local exchange, completely free of charge. Your old number stays active for 15 days so no calls are missed during the transition. Just log in to My Prisoncall to request a prison change.
Save more with our bundle discount. You can add plans for multiple family members under one account, with a 10% bundle discount applied automatically when you have 2 or more active plans. You can add all plans in a single order at checkout, or log in to My Prisoncall later and click Add another plan. The bundle discount applies automatically to your account and continues for every renewal.
Exclusively for VIC & NSW prisons. Check your loved one's prison now.
Please select a prison from the list to continue.
