Why are prison calls so expensive in Australia?

Prison phone systems in Victoria and NSW are run by private companies under government contracts, charging rates far above standard community costs. In Victoria, a 12-minute call to a mobile can cost up to $7. Prisoncall fixes this by giving families a local landline number closest to the prison, so the inmate pays only the cheap local rate on every call.

How much does a prison call cost in Victoria without Prisoncall?

Without Prisoncall, a 12-minute call from a Victorian prison to a mobile number can cost up to $7, charged to the inmate's prison phone account. With a Prisoncall local landline number, the inmate pays only the cheap local call rate on every call.

How does Prisoncall make prison calls cheaper?

Prisoncall gives you a local landline number geographically closest to your loved one's prison. When the inmate calls this number, the prison charges them the cheap local rate instead of the expensive mobile rate. The call forwards automatically to your mobile. You pay one flat fee per plan. They save on every call.

How much can I save with Prisoncall?

Most customers switching to Prisoncall were spending over $500 per month on prison phone top-ups. With Prisoncall, customers save more than 70% on average. One flat fee, unlimited minutes, no credits, no top-ups.

How quickly can I start receiving cheap prison calls?

Your Prisoncall number is ready within minutes of subscribing. Share it with your loved one, they register it at the prison, and most prisons complete registration within 4 to 7 days.

Does Prisoncall work for all prisons in Victoria and NSW?

Yes. Prisoncall covers all correctional facilities in Victoria and New South Wales. Every number is a genuine Telstra-registered local landline, fully approved by Australian correctional facilities. Zero risk of call rejection.

Are there contracts or hidden fees with Prisoncall?

No contracts, no hidden fees, no per-minute charges. Choose from Weekly, Fortnightly, Monthly or Quarterly plans. One flat fee, unlimited minutes, cancel any time.

What happens if my loved one is transferred to another prison?

Log in to My Prisoncall and request a prison change. We assign a new number closest to the new prison, free of charge. Your old number stays active for 15 days so no calls are missed.

A family staying connected with a loved one in prison through Prisoncall

Cheaper Prison Calls for All NSW Prisons.

Name: Prisoncall Australia
Price range: $$

Local number. Flat fee. No top-ups ever.

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Exclusively for VIC & NSW Prisons

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All New South Wales Prisons covered by Prisoncall

Prisoncall covers all 34 active correctional facilities in New South Wales. Every NSW prison subscriber gets a genuine Telstra-registered local landline number geographically closest to their loved one's prison, ensuring the lowest possible call rate. Flat fee, unlimited minutes, no app required.

Amber Laurel CC

Amber Laurel CC is located in Emu Plains near Penrith in western Sydney. Prisoncall assigns you a local landline number closest to Amber Laurel CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Amber Laurel number

Balund-a

Balund-a is located in Tabulam near Lismore in northern New South Wales. Prisoncall assigns you a local landline number closest to Balund-a so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Balund-a number

Bathurst Correctional Centre

Bathurst Correctional Centre is located in Bathurst CBD in central-west New South Wales. Prisoncall assigns you a local landline number closest to Bathurst CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Bathurst CC number

Broken Hill CC

Broken Hill CC is located in Broken Hill CBD in far western New South Wales. Prisoncall assigns you a local landline number closest to Broken Hill CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Broken Hill number

Cessnock Correctional Centre

Cessnock Correctional Centre is located in Cessnock in the Hunter Valley. Prisoncall assigns you a local landline number closest to Cessnock CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Cessnock CC number

Clarence Correctional Centre

Clarence Correctional Centre is located in Lavadia near Grafton in northern New South Wales. Prisoncall assigns you a local landline number closest to Clarence CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Clarence CC number

Cooma Correctional Centre

Cooma Correctional Centre is located in Cooma CBD in the Snowy Mountains region. Prisoncall assigns you a local landline number closest to Cooma CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Cooma CC number

Dawn de Loas CC

Dawn de Loas CC is located in Silverwater in Sydney's western suburbs. Prisoncall assigns you a local landline number closest to Dawn de Loas CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Dawn de Loas number

Dillwynia Correctional Centre

Dillwynia Correctional Centre is located in Berkshire Park near Windsor in western Sydney. Prisoncall assigns you a local landline number closest to Dillwynia CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Dillwynia number

Emu Plains Correctional Centre

Emu Plains Correctional Centre is located in Emu Plains near Penrith in western Sydney. Prisoncall assigns you a local landline number closest to Emu Plains CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Emu Plains number

Geoffrey Pearce Correctional Centre

Geoffrey Pearce Correctional Centre is located in Berkshire Park near Windsor, part of the Francis Greenway Complex in western Sydney. Prisoncall assigns you a local landline number closest to Geoffrey Pearce CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Geoffrey Pearce number

Glen Innes Correctional Centre

Glen Innes Correctional Centre is located east of Glen Innes in northern New South Wales. Prisoncall assigns you a local landline number closest to Glen Innes CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Glen Innes number

Goulburn Correctional Centre

Goulburn Correctional Centre is located in Goulburn CBD in the Southern Tablelands. Prisoncall assigns you a local landline number closest to Goulburn CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Goulburn CC number

Hunter Correctional Centre

Hunter Correctional Centre is co-located with Cessnock Correctional Centre in the Hunter Valley. Prisoncall assigns you a local landline number closest to Hunter CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Hunter CC number

John Morony Correctional Centre

John Morony Correctional Centre is located in Berkshire Park near Windsor in western Sydney. Prisoncall assigns you a local landline number closest to John Morony CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your John Morony number

Junee Correctional Centre

Junee Correctional Centre is located in Junee near Wagga Wagga in southern New South Wales. Prisoncall assigns you a local landline number closest to Junee CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Junee CC number

Kariong Intake & Transit Centre

Kariong Intake & Transit Centre is located in Kariong near Gosford on the Central Coast. Prisoncall assigns you a local landline number closest to Kariong so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Kariong number

Kirkconnell Correctional Centre

Kirkconnell Correctional Centre is located near Young in central-west New South Wales. Prisoncall assigns you a local landline number closest to Kirkconnell CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Kirkconnell number

Lithgow Correctional Centre

Lithgow Correctional Centre is located in Wallerawang near Lithgow in the Blue Mountains region. Prisoncall assigns you a local landline number closest to Lithgow CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Lithgow number

Long Bay Correctional Complex

Long Bay Correctional Complex is located in Matraville in Sydney's eastern suburbs. Prisoncall assigns you a local landline number closest to Long Bay Complex so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Long Bay number

Macquarie Correctional Centre

Macquarie Correctional Centre is located in Wellington near Dubbo in central-west New South Wales. Prisoncall assigns you a local landline number closest to Macquarie CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Macquarie number

Mannus Correctional Centre

Mannus Correctional Centre is located in Tumbarumba in the Snowy Mountains region of southern New South Wales. Prisoncall assigns you a local landline number closest to Mannus CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Mannus number

Mary Wade Correctional Centre

Mary Wade Correctional Centre is located in Lidcombe in Sydney's western suburbs. Prisoncall assigns you a local landline number closest to Mary Wade CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Mary Wade number

Mid North Coast CC (Kempsey)

Mid North Coast Correctional Centre, commonly known as Kempsey prison, is located in Kempsey CBD on the mid north coast of New South Wales. Prisoncall assigns you a local landline number closest to Mid North Coast CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Kempsey CC number

MRRC Silverwater

The Metropolitan Remand and Reception Centre, known as MRRC Silverwater, is located in Silverwater in Sydney's western suburbs. Prisoncall assigns you a local landline number closest to MRRC Silverwater so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your MRRC number

Oberon Correctional Centre

Oberon Correctional Centre is located in Oberon near Bathurst in the Central Tablelands. Prisoncall assigns you a local landline number closest to Oberon CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Oberon number

Parklea Correctional Centre

Parklea Correctional Centre is located in Parklea in western Sydney. Prisoncall assigns you a local landline number closest to Parklea CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Parklea number

Shortland Correctional Centre

Shortland Correctional Centre is co-located with Cessnock Correctional Centre in the Hunter Valley. Prisoncall assigns you a local landline number closest to Shortland CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Shortland number

Silverwater CC (Men's)

Silverwater Men's Correctional Centre is located in Silverwater in Sydney's western suburbs. Prisoncall assigns you a local landline number closest to Silverwater CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Silverwater number

Silverwater Women's CC

Silverwater Women's Correctional Centre is located in Silverwater in Sydney's western suburbs. Prisoncall assigns you a local landline number closest to Silverwater Women's CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Silverwater Women's number

South Coast Correctional Centre

South Coast Correctional Centre is located in South Nowra on the New South Wales south coast. Prisoncall assigns you a local landline number closest to South Coast CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your South Coast number

St Heliers Correctional Centre

St Heliers Correctional Centre is located on the outskirts of Muswellbrook in the Hunter Valley. Prisoncall assigns you a local landline number closest to St Heliers CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your St Heliers number

Tamworth Correctional Centre

Tamworth Correctional Centre is located in Tamworth CBD in north-west New South Wales. Prisoncall assigns you a local landline number closest to Tamworth CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Tamworth number

Wellington Correctional Centre

Wellington Correctional Centre is located in Wellington near Dubbo in central-west New South Wales. Prisoncall assigns you a local landline number closest to Wellington CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Wellington number