Talk more without credit top-ups
Unlimited minutes
Our most loved feature by our customers. No more frequent and expensive top-ups for more “minutes”.
Affordable prison calls. Set up in 1 minute.
Talk more without credit top-ups
Our most loved feature by our customers. No more frequent and expensive top-ups for more “minutes”.
Save more every month
Our flexible plans: Weekly, Fortnightly, Monthly or Quarterly, all on one flat fee. Easy and just bloody brilliant!
Unlimited times a day
You heard it right, unlimited times a day! That's unlimited hours daily. Stay connected more often than ever.
100% approved by Australian prisons
Our Prisoncall numbers are secure and has excellent call quality direct to your mobile. No app required.
Please select a prison from the list to continue.
It doesn't take long after you sign up to go from setup to savings.
Once you complete your order, your Prisoncall number is created and sent to you by email and SMS. Your Prisoncall number is ready within minutes. No complicated setup. No hidden steps. No apps required. Just peace of mind for your loved one to make cheap prison calls and stay connected with you.
Share your Prisoncall number with your loved one so they can register it with the prison. Prisoncall numbers are exclusively for VIC and NSW prisons. One simple step that unlocks cheaper, more reliable prison calls from your loved one.
Cheaper prison calls start coming through from your loved one. Every call costs less now. Your loved one gets charged the lowest landline rate, and you don't get charged per minute like other providers. Just one flat fee per plan. Talk 5 times a day? No problem. It's the weekend and you just want to be on the phone the whole day and get up to 30 calls day? Also not a problem. No more stress about topping up credit for minutes. We give you unlimited minutes.
This is when you realise that you save more with Prisoncall. No top-ups. One flat fee per plan. More conversations with your loved one. Our customers save up to $500 of top ups compared to other providers. More money in your pocket for more meaningful things.
Works in NSW
Partner in NSW. Prisoncall works. Other engin numbers always work in the beginning then fails. Or they don't even get approved by the screws. Not Prisoncall, gets approved the first time around, the call quality is also perfect.
Real people for support
I give 5 stars because they actually have real people to support you with your questions, none of the AI bullsh*t! I requested an extension because of my partner getting released like two days after the plan renewal, they understood and gave me two days free rather than charging me for the entire month. I used them for 8 months and saved over thousands of dollars.
Best so far Victorian prisons
My partner has gone the full circle, MRC, Port Putrid, Marngoneet, Fulham, Barwon and even the new prison Western Plains. It just works! He's currently at Western Plains, one more year to go baby! Can't wait, and lucky Prisoncall helps you with number change free of charge when your loved one changes prisons.
Perfect
Perfect sign up process, no stuff around. Exactly like your receiving a normal call.
10 out of 10!
I am so glad something like this exists to make it more cost efficient and so easy to talk to your loved one. Seamless experience! I've recommended this to many people and will continue to do so. Thank you!
It's so easy to use
I thought I needed to install an app and work out how to use it. It was unreal that the sign-up process was so simple and fast. Got the number within the hour, and I gave it to my son. The guards called in a couple of days, everything was verified without dramas, and now my son calls me at least five times every day.
They really look after you
Prisoncall really looks after me and my girlfriend in jail. They helped every step of the way. When the number wasn't working they sorted it out promptly, and now my girlfriend can call me more. Thanks Prisoncall and all the staff working to give our loved ones access to cheap jail calls.
Prisoncall gives you a fixed local landline number to receive cheap prison calls. It keeps call costs low for the inmate and lets you conveniently answer on your mobile.
Prisoncall lets you receive cheap prison calls from your loved one for one simple flat fee. Many other providers offer free sign-up, but then charge per minute, often costing $60 or more for just 90 minutes of talk time. Most customers who switched to Prisoncall tell us they were spending over $500 per month on top-ups with other services. With Prisoncall, customers save more than 70% on average each month, with predictable pricing and unlimited minutes. NO credits, NO constant top-ups. Our numbers are registered with Telstra, so there's far less risk of rejection during prison verification. Additionally, our call service ensures 99.9% uptime and maintains consistent call quality.
Once you subscribe, your dedicated local Prisoncall number is ready within minutes. You'll need to share this number with your loved one so they can register it with the prison.
Prisoncall Australia gives you a local landline number closest to the prison, so inmates are only charged local call rates, not expensive mobile or long-distance fees. That's how we help families and friends receive more affordable prison calls every day.
This is what sets Prisoncall apart: Unlimited talk time on every plan. You can focus on real connection with your loved one in prison, without worrying about the cost of every minute. We've been in your shoes, and that's why we've kept our plans simple, affordable, and built for families like yours. Strengthen your bond, share memories, and let us handle the rest.
Prisoncall is the preferred choice over prison engine numbers for families and friends of inmates across VIC and NSW. Prisoncall Australia gives you a landline number that is the closest to the prison, ensuring each call by your loved one only gets charged the lowest rate possible.
Save more with our bundles rate! Let's take an example where you want three plans - one for yourself, one for your son who lives interstate, and one for your loved one's parent. Two ways to do this.
1. Purchase all plans under one order — Choose plan type, select prison name, assign the correct mobile number and add to cart. Then, click on "Get another plan" to add as many plans as you like. The bundle discount of extra 10% off gets applied automatically at checkout and for each renewal.
2. Already have an existing plan and want to add another? — We understand that the decision to get more Prisoncall plans sometimes comes a bit later. Simply log in to My Prisoncall and click 'Add another plan'. Your 10% bundle discount will be applied automatically to your account.
We currently cover all correctional facilities in Victoria and New South Wales. Check Prisoncall availability for your prison here.
Upon successful order of your Prisoncall plan, we will issue a Prisoncall number within minutes. Once you receive your Prisoncall number, the number is already registered with the local phone network (Telstra) and active. Give this number to your loved one, and they will get it registered with their prison phone system. This usually takes between 4 - 7 days for most prisons. Once registered, your loved one will be able to call the Prisoncall number and you will receive their call directly on your mobile.
Most of our customers choose to keep their existing Prisoncall number after a transfer. It's convenient and ensures their loved one can still reach them from the new prison while they get settled. The cost may be slightly higher if the new prison is in a different exchange area, but many customers prefer continuity while their loved one finds their feet. If call costs increase significantly at the new prison, we'll provide you with a new number matched to the new prison's local exchange, completely free of charge. Your old number stays active for 15 days so no calls are missed during the transition. Just log in to My Prisoncall to request a prison change.
An engine number for prison is a local landline number that inmates use to make cheaper calls, and Prisoncall is Australia's leading provider of prison-approved engine numbers. Unlike random engine numbers that get rejected by prisons, every Prisoncall number is a genuine Telstra-registered local landline, geographically closest to your loved one's prison, fully verified and approved by Australian correctional facilities. This means cheaper calls for your loved one and zero risk of call rejection. Safe, secure, and built specifically for Australian families.
Exclusively for VIC & NSW prisons. Check your loved one's prison now.
Please select a prison from the list to continue.